Socio-psychological management methods in the company

Abstract

The qualification work considers socio-psychological management methods in the company; provided by DHL Germany; described the organization of the use of socio-psychological management methods at DHL Germany; assessment of the effectiveness of the use of socio-psychological management methods at DHL Germany; proposed areas of improvement of social and psychological management methods at DHL Germany. The work details the theoretical and methodological foundations of the use of socio-psychological management methods in the company. Based on the analysis of social and psychological management methods, the current state of corporate governance in DHL Germany was determined, as well as the volume of social security contributions to DHL Germany for 2022. The dynamics of accidents at DHL Germany was investigated. Directions of improvement of social and psychological management methods in DHL Germany based on the study of personal characteristics of employees of the company's team are proposed, namely the introduction of psychological planning, which is a new direction in working with personnel to form an effective psychological state of the team. It includes: setting development goals and developing criteria for the effectiveness of production activities, justifying psychological standards, creating methods for planning the socio-psychological climate and achieving final results.