Management on socio-psychological aspects of professional adaptation of an administrative employee

Abstract

With the advancement of a new round of reforms, the role of administrative management personnel in university governance is becoming increasingly important. However, the concept of "emphasis on teaching, neglecting management" is not conducive to inspiring enthusiasm among administrative management personnel and easily leads to a high incidence of professional burnout. Therefore, it is urgent to explore the professional burnout of administrative management personnel in universities, deeply understand the causes and occurrence of professional burnout, and then find reasonable solutions. Based on a review of the literature on professional burnout, this paper conducted interviews with administrative personnel from the Quality Management Department, Finance Department, and Logistics Department of Yantai Nanshan University in Shandong, China. A classic professional burnout scale was used for questionnaire surveys, and data analysis was conducted using SPSS 24.0, a specialized statistical analysis tool. It was found that the professional burnout of administrative management personnel at the university involves three dimensions: emotional exhaustion, depersonalization, and low personal accomplishment. In terms of the causes of professional burnout, work pressure, work environment, development opportunities, salary and benefits, and job-person fit directly affect the professional burnout of management personnel. The study suggests that management programs should be humanized and diversified, intervening in human resource management at the organizational level while respecting the diversity of reasons for professional burnout among employees. At the same time, suitable adjustments should be made to the management methods and strategies of Yantai Nanshan University, focusing on improving management efficiency, creating a good working environment, clarifying development channels, implementing fair remuneration, ensuring job-person fit, and conducting comprehensive evaluations to provide support for innovative development in university management. In addition, for the individual differences among employees, it is necessary to create a caring mechanism that is humanized and assist management personnel in balancing their work and family relationships, thus eliminating the influence of personal reasons on professional burnout. This not only provides practical references for building a high-quality and scientifically equipped team of university management talents but also improves the professional burnout phenomenon among administrative management personnel at Yantai Nanshan University, thereby enhancing the overall management efficiency of the university.