Theory and practice of motivation of employees in the field of administrative services in modern conditions

Abstract

The qualification work consists of an introduction, three main sections, conclusions and suggestions, a list of references and appendices. The introduction substantiates the relevance of the research topic, formulates its purpose and objectives, defines the object, subject and methods of research, reveals the scientific novelty, theoretical and practical significance of the qualification work, provides information on the testing of research results In the first chapter ‘Review of major theories of motivation applicable to administrative services’ a comparative analysis of motivation theories presented in various literature sources is carried out. The second section ‘Empirical research and analysis of the status of motivation of administrative staff at the middle level at Nanshan University, Yantai’ analyses the state of motivation of administrative staff at Nanshan University, Yantai, identifies problems in the current assessment of the efficiency of administrative staff and the reasons for their occurrence. In the third chapter ‘Strategy of development and implementation of mechanisms for stimulating middle-level administrative staff in universities’, the author formulates the principles of building mechanisms for stimulating administrative staff in universities, builds a model of the mechanism for motivating grassroots administrative staff in universities, and proposes a strategy for motivating administrative staff in universities. The practical significance of the obtained results lies in the significance of the study and is determined by its results, which allowed to provide the university management with organisational and practical recommendations aimed at improving the system of staff motivation.